Agentic Artificial Intelligence in Airport and Airline Operations

Airport disruption is no longer the exception, it’s the operating reality. While control rooms are rich in data, recovery still relies on manual coordination across fragmented systems, slowing decisions and undermining passenger confidence.

Agentic AI marks a shift from monitoring disruption to actively orchestrating recovery, helping airports respond faster, align stakeholders in real time, and deliver a more predictable, human‑centred passenger experience. This paper explores how.

Examining the benefits of implementing an ORAT framework early for new development and terminal expansion

Engaging early enables a smooth transition to a successful outcome

Overcoming challenges and seizing commercial aviation opportunities