Joshin Hit by Unauthorized Access, Some Services Suspended

Joshin announced on October 17th that its network was affected by unauthorized access by a third party, rendering some services unavailable. The possibility of information leakage is currently under investigation.

The company recognized the unauthorized access on October 16th and promptly implemented countermeasures, such as restricting external access. As a result, some services became unavailable.

In collaboration with external specialized organizations, Joshin is investigating the details of the unauthorized access and its scope of impact. Stating that the possibility of personal information leakage cannot be ruled out, the company has submitted an initial report to the Personal Information Protection Commission.

Joshin is working on preventing recurrence and resuming the suspended services, and will announce any new facts that should be disclosed on its official website and other channels.