Rise of the AI shopping agent gets big banks hot under the collar

AI News September 23, 2026 01:00 PM

Commonwealth Bank has long been one of the country’s most enthusiastic adopters of artificial intelligence.

Its chief executive, Matt Comyn, has repeatedly visited the United States since the launch of ChatGPT four years ago, gathering intelligence on AI’s growing capabilities. CBA even has a strategic investment in Claude’s developer, Anthropic.

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Rise of the AI shopping agent gets big banks hot under the collar

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Rise of the AI shopping agent gets big banks hot under the collar

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