IBS Group Creates Naviq Technology to Lead the Worldwide Travel AI Transformation Wave With Intelligent Solutions Helping Airlines, Airports, Hotels and Tourism Companies Unlock Faster Growth

IBS Group Creates Naviq Technology to Lead the Worldwide Travel AI Transformation Wave With Intelligent Solutions Helping Airlines, Airports, Hotels and Tourism Companies Unlock Faster Growth

IBS Group has launched Naviq Technology, a new artificial intelligence-focused travel technology company designed to accelerate digital transformation across the global travel ecosystem. The new venture marks a major strategic move by IBS Group to expand its role in shaping the future of travel through advanced AI solutions, intelligent automation and data-driven innovation.

Created as a specialised AI vertical, Naviq Technology will bring together the deep travel industry expertise of IBS Software with emerging artificial intelligence capabilities to help businesses overcome complex operational challenges, improve efficiency and create more personalised experiences for travellers worldwide.

The launch comes at a time when airlines, airports, cruise operators, hospitality companies and tourism organisations are rapidly increasing investments in artificial intelligence to improve decision-making, streamline processes and meet changing traveller expectations. Naviq aims to support this transformation by delivering practical AI solutions designed specifically for the unique needs of the travel industry.

Naviq Technology Combines Travel Expertise With Advanced Artificial Intelligence Solutions

Naviq Technology has been developed as an independent entity within the IBS Group ecosystem, allowing the company to operate with greater flexibility while benefiting from the strong technology foundation and industry knowledge built by IBS Software over several decades.

The company will focus on creating AI-powered solutions that help travel businesses improve operational performance, unlock new commercial opportunities and deliver more connected customer experiences. By combining industry-specific knowledge with advanced AI capabilities, Naviq aims to provide solutions that are not only technologically advanced but also directly aligned with real-world business requirements.

The travel industry faces increasingly complex challenges, including rising operational costs, changing customer expectations, workforce pressures and the need for faster digital innovation. Naviq Technology will focus on helping organisations address these challenges through intelligent systems that can analyse data, automate processes and support better business decisions.

AI Adoption and Data-Driven Operations Become Core Focus Areas

Naviq’s strategy will centre around some of the most important investment areas expected to shape the future of travel technology, including large-scale AI adoption, customer experience transformation and data-powered intelligent operations.

The company will help travel organisations implement artificial intelligence across different areas of their businesses, allowing them to improve efficiency and create new opportunities for growth. From smarter operational planning to personalised traveller engagement, Naviq will focus on delivering AI solutions that create measurable business value.

A major advantage of Naviq’s approach will be its specialised delivery model, which is designed to speed up implementation and reduce the time businesses need to benefit from new technology investments. For IBS Software customers, Naviq will serve as a preferred implementation and transformation partner, supporting organisations as they move towards AI-enabled operations.

Global Travel Companies to Benefit From Naviq’s Transformation Expertise

Naviq Technology will work with leading players across the global travel sector, including airlines, airports, cruise companies, holiday providers and hospitality organisations. The company will support large-scale transformation programmes aimed at modernising business operations and creating innovative solutions for the future of travel.

The new company will leverage the global reach and industry relationships developed through IBS Software while building its own capabilities as an AI-focused technology provider. This combination will allow Naviq to understand the specific challenges faced by travel businesses and develop solutions that deliver practical outcomes.

By supporting companies in adopting artificial intelligence at scale, Naviq aims to help the travel industry move towards a more connected, efficient and personalised future.

Naviq Plans Rapid Expansion With Thousands of Technology Professionals

Naviq Technology will begin operations with a strong international presence supported by 16 centres worldwide. The company has outlined ambitious growth plans, including expanding its workforce to more than 5,000 highly skilled technology professionals over the next five years.

To achieve this expansion, IBS Group plans to make significant investments in strengthening Naviq’s capabilities, expanding expertise and growing its global operations. The investment will support the recruitment of AI specialists, data scientists, software professionals and travel technology experts who can develop solutions for the evolving needs of the industry.

The company aims to create an environment where technology specialists can combine advanced artificial intelligence research with practical travel industry applications. This approach will help Naviq develop solutions that address real business problems while driving innovation across the travel sector.

Building the Future of Intelligent and Connected Travel Experiences

The launch of Naviq Technology highlights IBS Group’s commitment to leading the next phase of digital transformation in travel. As artificial intelligence becomes increasingly important across aviation, hospitality, cruise and tourism, the company aims to provide businesses with the tools needed to compete in a rapidly changing environment.

By combining decades of travel technology experience with advanced AI capabilities, Naviq Technology is positioned to become a key partner for organisations seeking faster innovation, smarter operations and improved traveller experiences.

Through its focus on artificial intelligence, data intelligence and customer transformation, Naviq represents a new chapter in the evolution of travel technology, helping businesses build more efficient, responsive and future-ready travel ecosystems.

“The global travel industry is at a turning point, with organisations seeking smarter ways to operate and future-proof their businesses. Naviq gives the market something it has not had before: a technology and consulting company that understands the complexities of global travel, anticipates industry challenges, and offers transformative solutions at scale using specialised AI tools. Backed by IBS Software’s deep expertise in travel technology, Naviq will help travel achieve greater agility, efficiency and growth, and open new revenue streams,” said V. K. Mathews, Founder and Executive Chairman of IBS Group.

Naviq will concentrate on the key areas expected to drive the next phase of travel industry investment, including large-scale artificial intelligence adoption, next-generation customer experience improvements and the use of advanced data capabilities to create smarter, more efficient operations. Its specialised delivery approach is designed to accelerate technology implementation, helping businesses achieve measurable outcomes and faster returns from their transformation initiatives. For clients of IBS Software, Naviq will act as the preferred partner for implementation services and digital transformation programmes.

The company has outlined an ambitious expansion strategy supported by its 16 global delivery centres, with plans to grow its workforce to more than 5,000 highly skilled technology professionals over the next five years. To support this growth, IBS Group will make substantial investments in strengthening Naviq’s capabilities, expanding expertise and scaling its operations to meet rising demand across the global travel technology sector.

“Naviq reflects a clear structural shift in how travel technology services are delivered, pairing deep industry expertise with an AI-first model built for speed and commercial impact,” said Jason Wright, Partner at Apax Partners, an investor in the venture. “As organisations move beyond experimentation, there is growing pressure to turn AI into tangible business results at scale. Naviq is designed to meet that need, giving travel companies a more focused, flexible partner to drive growth and long-term performance.”

Tags: aviation technology innovation, IBS Group, Naviq Technology, technology news, Travel News