TCS to drive Metro’s IT transformation across Europe and Asia

Tata Consultancy Services Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions company, has been selected as a strategic partner by international wholesaler Metro AG to support the next phase of its international strategy. The collaboration will focus on harmonising METRO’s application landscape, simplifying operations, and enabling scalable growth.As part of the partnership, TCS will help Metro transition from a highly localised, country-specific IT application environment to a centralised technology model by leveraging AI-based solutions. This transformation is designed to reduce complexity, streamline operations, and enable greater agility across METRO’s major markets in Europe and Asia.Metro is evolving from empowered local operations to a more globally aligned and centrally driven technology landscape. Through this engagement, TCS will consolidate applications and technology operations across key markets, enabling METRO to free up resources and focus more effectively on customer growth, innovation, and value creation.Dr. Khaled Bagban, CIO of Metro AG, said: “To advance our wholesale business, we need an IT landscape that combines strong local relevance with clear central steering… This partnership comes with high expectations: we need a partner who not only understands technology, but also how to translate it into tangible business value.”Bhuwan Agrawal, Head TCS Central Europe, added: “This collaboration represents a significant opportunity to accelerate METRO’s strategy. By leveraging AI-led capabilities, we look forward to partnering closely with METRO to support its future growth ambitions.”Abhijit Niyogi, VP and Business Unit Head, Retail – UK, EMEA and India, TCS, said: “This engagement reflects an important shift towards simpler and more effective ways of operating at scale. We are proud to partner with METRO on this journey.”TCS has extensive experience in delivering complex, multi-country transformation programs for global enterprises. With over 45 years of presence in Europe and close to 15,000 employees in the region, including operations in Germany since 1991, TCS is consistently ranked among IT service providers with the highest customer satisfaction.Get the latest technology news and updates. Download the TOI App.