Whatfix cofounder and CEO Khadim Batti passes away

Khadim Batti, co-founder and CEO of enterprise software startup Whatfix, has passed away. He was a prominent figure in India’s SaaS and startup ecosystem.

Batti co-founded Whatfix with Vara Kumar Namburu in 2014. The Bengaluru-based company built a digital adoption platform that helps enterprises improve how employees use software. Under Batti’s leadership, Whatfix grew into a global enterprise software company, with the startup expanding its presence across international markets.

Batti was also closely involved with India’s SaaS and AI founder communities. He was a member of SaaSBoomi’s governing council and was among the founding members of AIBoomi, the community focused on India’s AI-first product ecosystem.

Reacting to the news, Avinash Raghava, CEO and founding volunteer at SaaSBoomi and a key member of the AIBoomi community, said he was “deeply shocked and saddened” by Batti’s passing.

“Khadim has been such an important part of our AIBoomi community and of the larger SaaS and AI ecosystem in India. Someone many of us have known over the years, shared rooms and conversations with, learnt from, and deeply respected,” Raghava said.

He added that beyond what Batti built at Whatfix, he would remember him as “a wonderful friend” and “a generous mentor” who consistently made time for founders and the wider startup ecosystem.

“We have lost someone very special today. My heart goes out to his family, the entire Whatfix team, and everyone who was close to him,” Raghava said.

Batti began his startup journey in 2010 and before co-founding Whatfix, served as Delivery Head for DPI & BI Solutions at Huawei Technologies India. He later co-founded SearchEnabler, where he was CEO, before starting Whatfix.

Batti held a Master’s degree in Information Technology from the International Institute of Information Technology, Bangalore, and a Bachelor’s degree in Electrical Engineering from the University of Bombay. He had more than two decades of experience spanning software development, product innovation and business leadership.

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